AUSIT Shop Privacy Policy
Privacy and Security
Ordering AUSIT products online is designed to be as simple as possible, while allowing maximum security and privacy for all your details.
Encryption
Crucially, unencrypted credit card details will not be stored on our server, and will be sent only in encrypted form. The encryption technologies we use are SSL and PGP.
Your Choice
If you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order.
AUSIT Administration
PO Box 193
Surrey Hills
VIC 3127
email: admin@ausit.org
Call 1800 284 181 for any queries.
Fax: (03) 9898 0249
AUSIT operates active branches in each State and Territory.
Collecting Anonymous Information
We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service in an effort to provide you with an optimum shopping service.
We may share non-personal, aggregated information with other AUSIT Branches. We will never identify or disclose individual customers or visitors information or purchases but may disclose how many customers bought a specific item or used a specific service such as an email list.
Collecting Personal Information
We collect personal information submitted by you to manage and deliver your order only. We do not disclose personal information for any other purpose.
Use of Personal Information
We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier) when you place your order. We also retain your order details in a secure offline system that is NOT connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date.
Under no circumstances will AUSIT sell or receive payment for licensing or disclosing your personal information.
Offline
If you do not wish to place your order on the internet, we offer you the option of faxing or mailing your order.
Cookies
For added convenience, we have employed a ‘cookie’ system for our website. A ‘cookie’ is a small file placed on a customer's machine which lets our site store information. This information allows us to make our site easier to use. Cookies allow our servers to keep track of customer details between visits to our site. The information stored by the cookie includes the data that is provided during online registration. This information is only accessible online when a customer enters their username and password. Other information stored by the cookie includes website traffic data. This is not used to identify individual details but only collated into aggregate anonymous results in order to evaluate and improve our shopping service for our customers.
Credit card information is never stored in the cookie.
Privacy
Personal information like address, phone numbers etc are only accessible after supplying a username and password. You must login before you can check your order status, or view or edit your registration details and your order.
Once you have logged in your account will remain open until you quit the browser.
Email Addresses
We will store your email address if you send us a query, place an order or subscribe to an email list. Your email address is used for the purpose you provide it for and statistical information.
They are never disclosed for any other purpose.
With your permission, your details will also be used to advise you of AUSIT Shop special promotions.
Spam
We will never knowingly send you electronic messages without your consent. For more information on the 'Spam Act 2003' please visit the Australian Government's website: http://www.dbcde.gov.au/policy_and_legislation/spam
Credit Card
Unencrypted credit card information is NOT stored on our internet servers. When you place an order our website encrypts and passes all order information to our back-office system. This system is not connected directly to the internet.
Firewall
Our order processing system is protected by the AUSIT network firewall. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users.
Third Parties
The AUSIT Shop never sells personal or anonymous information to third parties.
Feedback and Complaints Handling Procedure
The AUSIT Shop welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information presented on this page.
AUSIT complies with the Information Privacy Principles set out in the Commonwealth Privacy Act 1988.
